ConnectEdge CRM

Intelligent, Customizable CRM Software

ConnectEdge CRM is a powerful, enterprise-grade Customer Relationship Management solution developed by Lexeron Pvt Ltd and designed for businesses worldwide.

Built with flexibility, scalability, and performance at its core, ConnectEdge CRM enables organizations to manage leads, sales pipelines, customer interactions, and business processes seamlessly across cloud and on-premises environments.

Whether you are a growing organization or a large enterprise, ConnectEdge CRM adapts to your unique workflows and operational needs. With 100% customization, robust automation, and enterprise governance, it delivers capabilities comparable to leading global CRM platforms — at a far more optimized total cost of ownership.

Powerful CRM Features

Everything you need to manage customers, boost productivity, and grow faster.

📊

Advanced Reporting & Analytics

Access standard CRM and MIS reports, role-based dashboards, and fully customizable reports to gain actionable insights into pipeline performance, sales productivity, and revenue forecasting

🤝

End-to-End Sales Lifecycle Management

Manage the complete customer journey from lead capture to opportunity, quotation, order, and closure within a single unified platform, ensuring complete visibility and control.

☁️

Cloud & On-Premises Deployment

Deploy ConnectEdge CRM on cloud, on-premises, depending on your data security, compliance, and operational preferences.

⚙️

Automation Tools

Automate repetitive tasks and streamline your team’s workflow.

🌐

Scalable & Global-Ready

Designed to support multi-location, multi-currency, multi-region, and global sales operations with ease.

🛠️

Highly Customizable CRM Platform

Configure fields, forms, workflows, dashboards, reports, approval matrices, and business rules to align perfectly with your internal processes and industry requirements.

🔐

Role-Based Security & Authorizations

Ensure enterprise-grade security with granular role-based access control, approval hierarchies, organizational roles, and audit trails for compliance.

🔗

Integrations

Integrate seamlessly with ERP systems, accounting software, email platforms, SMS, WhatsApp, calendars, and third-party applications using secure APIs

Benefits of CRM

Empower your teams, streamline operations, and deliver exceptional customer experiences.

Centralized Customer Data

Access every customer’s complete history in one place for faster decision-making.

Boosted Productivity

Automate tasks, reminders, and workflows so your team focuses on selling — not admin work.

Higher Sales Conversions

Track leads, automate follow-ups, and close deals faster with real-time sales insights.

Improved Customer Experience

Deliver personalized interactions and faster support with complete customer insights.

Data-Driven Decisions

Use dashboards, reporting, and analytics to make smarter, faster business decisions.

End-to-End Automation

Reduce manual work with workflows that automate sales, service, and operations.

Microsoft Business Central ERP Modules

  • Lead & Accounts Management
  • Opportunity & Pipeline Management
  • Quotation & Order Management
  • Customer & Master Data Management
  • Reporting, Analytics & Dashboards
  • Integration Capabilities
  • Advanced Automation & Workflow Engine
  • Authorizations, Approvals & Governance

Lead & Accounts Management

Lead & Accounts Management

  • • Lead capture from multiple sources
  • • Lead qualification, scoring, and assignment rules
  • • Duplicate detection and data validation
  • • Seamless conversion of leads into opportunities or customers

Opportunity & Pipeline Management

A visual process flow tool that simplifies daily operations.

  • • Visual and stage-wise sales pipeline tracking
  • • Opportunity aging and probability management
  • • Win/loss analysis
  • • Sales forecasting and expected revenue tracking

Quotation & Order Management

Make accurate and reliable delivery commitments in real time.

  • • Create, revise, and manage quotations
  • • Approval workflows for pricing, discounts, and special terms
  • • Quote-to-order conversion
  • • Integration with ERP and accounting systems

Customer & Master Data Management

  • • Centralized management of customers, contacts, products, and pricing
  • • Tax, discount, and pricing structures
  • • Consistent master data across all CRM transactions

Reporting, Analytics & Dashboards

  • • Standard CRM, sales, and MIS reports
  • • Role-based dashboards for sales teams, managers, and leadership
  • • Custom report designer with filters, grouping, and KPIs
  • • Pipeline, activity, and performance analytics

Integration Capabilities

  • • ERP, finance, and accounting systems
  • • Email and calendar integration
  • • SMS, WhatsApp, and communication APIs
  • • Third-party applications via REST APIs
  • • Real-time data synchronization

Advanced Automation & Workflow Engine

  • • Business rule–based automation
  • • Auto-assignment of leads and opportunities
  • • Multi-level approval workflows
  • • SLA tracking and escalation rules
  • • Custom triggers, validations, and notifications

Authorizations, Approvals & Governance

  • • Role-based access control at module, field, and record level
  • • Multi-level approval workflows
  • • Complete audit trails and compliance logs
  • • Secure data access based on organizational roles

Find solutions tailored to your industry and business size

🏭

Process Manufacturing

  • Pharmaceutical
  • Chemical
  • Paint
  • Oil and Lubricants
  • Personal Care and Cosmetics
  • Food and Beverage
  • Flavours and Fragrance
⚙️

Discrete Manufacturing

  • Plastic Industry
  • Automotive
  • Industrial Equipments
  • Pharma Machine Manufacturer
  • Engineering
  • Electronics
🏗️

Project Industry

  • Heavy Machine Industry
🛠️

Service Industry

  • Trader & Distributor
  • Hospital
  • Retail Industry
  • Education Industry

Deployment Options

Choose the right deployment model that best fits your business needs.

On-Cloud Deployment

Experience seamless scalability and accessibility with SAP Business One hosted on the cloud. Benefit from reduced IT costs, faster updates, and secure data access from anywhere, anytime.

Get Started on Cloud

On-Premises Deployment

Maintain full control over your infrastructure by deploying SAP Business One on-premises. Ideal for businesses with strict compliance needs and dedicated in-house IT teams.

Get Started On-Premises

From small businesses to large enterprises,
companies grow faster with our CRM.

Choose the CRM solution that fits your scale and ambition.

CRM for Small Businesses

Empower your growing team with tools that simplify sales, automate follow-ups, and keep customer data organized in one place.

Explore SMB Solutions

CRM for Enterprises

Built for scale — manage multiple teams, advanced workflows, automation, analytics, and enterprise-grade security on a unified platform.

View Enterprise Suite